In the post-pandemic world, where social distancing has become a nuisance at some point in order to cater the health issues has led to some major fallout in every sector. So, a communication services firm came up with digital kiosk reception system. With the help of newfangled technology, Teleportel came up with online video communication system. Their services include a 2D virtual video receptions program which includes the personalized functions covering the privacy factor as well.
There are four main kinds of 2D virtual video receptions offered by the platform. They are as follows,
- Basic- This is an affordable system if one is approaching with a low budget that includes a 22-inch touchscreen, desegregated camera, powerful computer, high-quality audio speaker and microphone. This isn’t suitable for public services but at smaller cubicles where the staff is constantly available. The tangential hardware like QR scanner, badge printer, etc. can be placed besides but again as they are a liability, they do require round the clock supervision.
- Indoor- To enhance the hospitality experience of their users, these indoor integrated systems are supporting mainly three kinds of models that include: RealReceptionist Basic, Standard and Advanced.They present to provide just a warm welcome when the user first encounters at any organization. Apart from those other models include pedestal, simple floorstand and versatile kiosk with different heights depending upon the kind of audience that they expect to receive.
- Outdoor- It is a wall-mounted unit which is available with and without external keyboard. But apart from the basic hardware of monitor and microphone, it also has an aircosystem, hygrostat and thermostat to stabilize the operation round the year. Along with live-video chats, the software also enables VoIP calls. Abiding by the governing laws, they have also installed a circuit breaker.
- Privacy- 2D booths have also been formed for private communications with agents who are in remote locations. With no third-party interference, an individual can have an important conversation without any hesitation or fear of breach in privacy. The kiosks are designed in a particular way that no other can infiltrate through the booth. So, all the information shared remains within the kiosk. The designing of the unit provides sufficient air ventilation and lighting. It is available in different finishings, colors, and sizes.
Overall, this digital kiosk technology with 2D virtual video receptions has helped a lot of customers with information exchange.
